Join Hydro One as a Customer Operations Manager, focusing on enhancing customer service in Northwestern Ontario. This role emphasizes supervision, compliance, and strategic operations management. In this managerial position, you will be responsible for electrical services, managing schedules, and ensuring quality work from your team.

You'll lead operations in connections, upgrades, and emergency repairs, instilling a culture of safety and efficiency. Your leadership will directly impact customer satisfaction and operational effectiveness. Key Responsibilities:

- Manage daily operations and supervise support staff
- Oversee electrical service connections and upgrades
- Ensure staff compliance with safety regulations
- Conduct operational reports and manage budgets
- Foster teamwork and development within the team Requirements:
- Proven experience in customer service and utility operations
- In-depth knowledge of health and safety standards
- Solid leadership and interpersonal skills
- Experience in conflict resolution with customers
- Solid understanding of project management methodologies Enhance your career in operations management while making a positive impact on Hydro One's customer service delivery.

📌 Hydro One Operations Manager Role (Toronto)
🏢 Hydroone
📍 Toronto