Join the Town of Ajax as a Customer Service-Focused Facility Booking Representative, enhancing community access to recreational spaces. Empower locals by efficiently coordinating facility rentals.
In this part time position, you will be at the forefront of customer interactions, ensuring smooth facility booking processes for community rooms and other indoor spaces. Your role involves managing queries, processing permits, and maintaining accurate transaction records while providing top-notch service to all clients. Exceptional customer service and organizational skills are paramount for success in supporting community needs.
Key Responsibilities:
• Address inquiries and requests from customers promptly
• Prepare and process rental permits and contracts




• Ensure accurate cash handling and balancing
• Organize and maintain facility booking files
• Proactively resolve customer feedback and complaints
Requirements:
• Two-year College Diploma in a related area
• At least 3 years of customer service experience
• Proficient in cash management and Microsoft 365 tools
• Excellent verbal and written communication skills
• Availability for evenings and weekends
Make a positive impact in Ajax by facilitating access to recreational facilities.
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📌 Customer Service-Focused Booking Representative (Ajax)
🏢 Ajax
📍 Ajax