Join SOTI as a Customer Relationship and Renewals Manager in Mississauga, Ontario. This hybrid role combines customer engagement, sales strategy, and account management to enhance client satisfaction.
In this 12-month contract position, you will play a pivotal role in managing customer relationships while meeting renewal targets and promoting SOTI's diverse product range. Your expertise in high-volume sales environments will enable you to foster connections and provide effective solutions for our clients.
Key Responsibilities:
• Act as the primary contact for customer inquiries
• Drive renewals and upsell services effectively
• Maintain customer databases and provide actionable insights
• Plan and execute sales campaigns targeted at existing accounts
• Collaborate with sales teams to align on strategy
Requirements:
• Minimum 2 years in B2B sales or renewals
• Knowledge of Salesforce is preferred
• Excellent communication and interpersonal skills
• Self-starter with a solid initiative and teamwork mindset
• Familiarity with mobile technology is desirable
Become an integral part of SOTI's success and innovate customer relations in the tech space.
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