Join Intact's agile team as a Customer Service Representative I in a hybrid setting. Provide unparalleled customer service and assist clients with their account inquiries effectively. This role invites candidates with a minimum of six months of service experience to apply and thrive in a supportive environment.

You will leverage your strong communication skills and computer literacy to aid customers, promote online self-service tools, and respond to inquiries while being part of an inclusive workplace that values diversity. Key Responsibilities:

- Handle inbound calls and provide exceptional assistance
- Assist clients with account-related questions and issues
- Navigate customers toward self-service online options
- Dispatch policy documents and client correspondence
- Address customer inquiries positively and efficiently

Requirements:

- At least six months in customer service roles
- Proficiency in Microsoft Office Suite and other applications
- Bilingual abilities in French and English required
- Call center experience is a plus
- Excellent communication and interpersonal skills

Become a key player in enhancing customer satisfaction at Intact.

📌 Intact Customer Service Representative I (Laval)
🏢 Intact FC
📍 Laval