Join Performance Toyota's creative team in St. Catharines as a Customer Service Specialist. Provide personalized support to customers and schedule service appointments with finesse.
As a BDC Service Representative, you will play a crucial role in delivering top-notch service to a diverse clientele at Performance Auto Group. Your responsibilities will include managing customer communications, scheduling services, and collaborating with various departments to ensure a seamless experience. Possessing robust attention to detail and a friendly demeanor will set you apart in this dynamic automotive environment.
Key Responsibilities:
• Manage inbound and outbound customer communications
• Schedule service and maintenance appointments




• Respond promptly to customer inquiries via web leads
• Liaise with departments for coordinated service
• Update and maintain appointment records
Requirements:
• High School Diploma or GED is essential
• 1-2 years of dealership experience is beneficial
• Excellent communication skills
• Valid Ontario Driver's License required
• Ability to work under pressure
Contribute your customer service expertise to enhance experiences at Performance Toyota.
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📌 Customer Service Specialist - Performance Toyota (St. Catharines)
🏢 Performance Auto Group
📍 St. Catharines