Join Intact as a UX Researcher and drive impactful design solutions through team-oriented research efforts. Design user studies and enhance digital products for millions. This role is perfect for master's candidates in UX, Human-Computer Interaction, or related disciplines.

You will partner with a variety of stakeholders to implement comprehensive research initiatives, from interviews to competitive analyses. Leveraging your findings, you will help create engaging user experience assets and stimulate organizational focus on customer needs. Key Responsibilities:

- Define and scope user research initiatives with stakeholders
- Conduct user interviews, surveys, and usability testing
- Translate findings into effective design recommendations
- Develop customer journey maps and user personas
- Advocate for user engagement strategies across teams

Requirements:

- Working toward a master’s degree in user research or similar
- Background in UX design and service design with startups
- Proficiency with research tools like usertesting.com
- Experience with Figma, Sketch, or Axure
- Analytical skills to interpret research data effectively

Bring your proactive problem-solving enthusiasm to enhance user experiences at Intact.

📌 Intact UX Researcher - Collaborative Role (Montreal)
🏢 Intact Financial
📍 Montreal