Join Medavie as the IT Services Manager and lead impactful technology initiatives. Ensure security and reliability in IT services surrounding critical healthcare operations. This integral role reports directly to the Director of IT Services, focusing on managing operational priorities and service delivery for Medavie's health solutions.

You'll develop measurable outcomes and work closely with vendors and internal teams to improve service performance continually. Your leadership will directly influence patient and coworker safety through robust IT service practices. Key Responsibilities:

- Guide IT Services teams, focusing on coaching and performance management
- Develop operational plans with measurable service objectives




- Ensure reliable operation of technology for healthcare environments
- Advance service incident and change management practices
- Resolve major incidents and manage vendor performance issues

Requirements:

- Proven leadership experience in IT service management
- In-depth knowledge of technology infrastructure and services
- Familiarity with service level agreements and performance metrics
- Skills in budget creation and fiscal management
- Expertise in risk assessment and mitigation strategies

Elevate IT service strategies and strengthen service delivery for healthcare at Medavie.

📌 IT Services Leadership Role at Medavie (Dartmouth)
🏢 Medaviehs
📍 Dartmouth