Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. When you join the Nelnet team, you're part of a community invested in the success of each individual.

The IT System Reliability Engineer is responsible for the administration, maintenance, security, governance, and optimization of the organization's Microsoft Azure cloud environment. This role ensures the reliability, availability, performance, and security of Azure services while supporting business applications, infrastructure, and cloud transformation initiatives.

Compensation Range for this Role: $79,956-$127,000 CAD (based on experience) This role has a hybrid work requirement of 2 days minimum in office per week. The successful candidate will manage Azure subscriptions, identity services, networking, compute resources, storage, monitoring, automation, and security controls.

The Azure Platform

Administrator works closely with infrastructure, security, networking, development, and business teams to deliver scalable and cost-effective cloud solutions.

Virtual Machines Virtual Networks

Azure SQL Services Monitor platform health, performance, and availability.

Manage

Azure updates, maintenance activities, and capacity planning.

Administer Microsoft

Entra ID (Azure AD).

Implement

Role-Based Access Control (RBAC). Configure and monitor Microsoft Defender for Cloud. Develop and enforce Azure Policies and governance standards.

Networking Manage

Azure networking components including: Virtual Networks (VNets) Network Security Groups (NSGs) Troubleshoot network connectivity and performance issues. Monitoring & Operations Support CI/CD integration for infrastructure deployments.



Documentation & Continuous Improvement Maintain technical documentation, procedures, and architecture diagrams.

Provide technical guidance and knowledge transfer to IT teams. Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience.

Technical Skills Microsoft

Azure administration.

Microsoft

Entra ID (Azure AD). Azure networking and security services.

Windows

Server administration.

Microsoft Certified: Microsoft Certified: Azure Security Engineer Associate (AZ-500) Microsoft Certified: Azure Network Engineer Associate (AZ-700) Microsoft Certified: Azure Solutions Architect Expert (preferred) Microsoft 365 administration. Terraform and DevOps pipelines.

Microsoft Defender

Suite. Strong customer service orientation. Team-oriented team player with a continuous improvement mindset. Incident response and resolution performance. Successful delivery of cloud infrastructure projects. Quality of documentation and governance adherence.

Typical Career Path: Azure Platform Administrator → Senior Azure Platform Administrator → Cloud Infrastructure Lead → Cloud Architect / Cloud Platform Manager. Bachelor's degree in Computer Science, Management Information Systems or related fields and/or equivalent combination of education and experience. Applicable experience includes Amazon AWS, Microsoft Azure, Windows Servers, Linux Servers, Active Directory, SQL Server, Network, Switching/Routing, Firewalls, Data Archival, LAN, WAN, VoIP, MPLS, Monitoring and Messaging Systems.

Experience designing,



implementing and maintaining enterprise scale systems with High Availability Configurations (Clustering, Load Balancing, Fault Tolerance, etc.), Systems Configuration Management, Optimization Tuning, and Monitoring.

Experience with Scripting, Automation, Cisco UCS, Amazon AWS, Microsoft Azure, or PKI. Strong interpersonal skills, interacts will with technical and non-technical clients. In depth working knowledge of Active Directory, IIS, DHCP/DNS, TCP/IP, Windows Server, VMware Infrastructure, Storage Area Networks (Fiber channel, FCoE and iSCSI), server hardware familiarity include hardware virtualization, fiber channel switching.

Working knowledge of Amazon AWS, Microsoft Azure, Hyper-Converged technologies. Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D; insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Talent Acquisition at (phone hidden) or [email protected]. Use of Artificial Intelligence in Hiring We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions.

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📌 IT System Reliability Engineer (Mississauga)
🏢 Nelnet
📍 Mississauga