Join IWK Health as a Telecommunications Specialist in Halifax, Nova Scotia. Focus on delivering exceptional service through effective voice communications. Reporting to the Manager of Information Technology, this part time role in the Telecommunications department requires a diligent approach to manage calls accurately. A High School Diploma and experience in customer service or call centers are essential, along with strong communication and multitasking abilities. Key Responsibilities:

- Ensure timely processing of voice communications
- Provide courteous customer support in all interactions
- Adapt to varied shifts, including weekends and holidays
- Collaborate as part of a diverse inter-professional team
- Uphold high standards of detail and organization

Requirements:

- High School Diploma or GED required
- Prior call center experience advantageous
- Knowledge of Microsoft Office required
- Keyboarding skills of at least 40 wpm required
- Commitment to Family Centred Care principles

Enhance your telecommunications expertise while supporting IWK Health's mission as a Telecommunications Specialist.

📌 IWK Health Telecommunications Specialist (Halifax Regional Municipality)
🏢 Nova Scotia Health Authority
📍 Halifax Regional Municipality