Job Title: Site Manager

Position Title: Site Manager (Everclean Facility Services)

Department: Operations

Report to: Operations Manager

Manage: Site Supervisors, Lead Hands, Site Service Team

Portfolio Focus:

- Supervising Daily Operations
- Ensuring Health and Safety
- Meeting/Exceeding Quality and Service Standards
- Client Relationship Management

Key Responsibilities:

Operational Supervision (40% Time Spent)

- Supervise all daily operations and monitor site performance
- Ensure the service team meets quality standards based on the scope of work using provided Q/A applications, and regular walkthroughs
- Maintain adequate staffing levels
- Train team members according to standard operating procedures
- Ensure completion of daily cleaning and washroom logs
- Perform supply orders and submit equipment repair/maintenance requests as required
- Attend site-related operations, client, or company meetings

Client Relationship Building and Management (25% Time Spent)

- Liaise with Property Management and key stakeholders on operation requirements, changes, and updates.
- Ensure the site schedule is completed and communicated to the client and team
- Maintain high-quality client relationships through regular communication and visits.

Health and Safety Compliance (20% Time Spent)

- Ensure the cleaning team completes regulatory training such as WHMIS, Bloodborne Pathogens, etc.
- Ensure full compliance with WCB regulations related to health and safety
- Perform site supply audits and verify the correct delivery of all site supplies.



Ensure correct storage and labelling of all products.

Strategic Planning and Reporting (15% Time Spent)

- Check the monthly service hours balance and develop a staffing plan accordingly
- Note and complete additional work requests outside the scope of work through work ticketing system
- Provide reports on site performance and make recommendations for improvement

Ad Hoc Responsibilities:

- Perform other duties as assigned by the Operations Manager, Key Stakeholders, or Senior Leadership Team.

Knowledge, Skills and Abilities:

- Proven experience managing janitorial or custodial teams in a commercial or industry setting.
- In-depth knowledge of health and safety regulations
- Strong leadership skills with the ability to manage, motivate, and develop a diverse team of service staff
- Excellent communication and interpersonal skills
- Strong ability to oversee daily operations, ensuring quality and efficiency of service deliverables
- Exceptional problem-solving abilities with proactive approach to addressing and resolving operational issues
- Ability to prioritize tasks and manage time effectively, especially in a rapid-paced environment
- Experience in managing supplies and inventory, including ordering, auditing, and maintaining equipment
- Skilled in training staff according to established standard operating procedures and ensuring continuous development
- Comfortable using basic computer software (MS Office) for scheduling, reporting, and communication purposes

#ECHP

📌 Janitorial Site Manager (Everclean) (Abbotsford)
🏢 Kandor Management
📍 Abbotsford