16 Sep
|
Starport Managed Services
|
Canada
16 Sep
Starport Managed Services
Canada
Lead client relationships as a Client Accounts Director at Starport in Toronto, Canada. This hybrid role focuses on guiding IT strategies and enhancing client satisfaction through top-notch service. Starport seeks a service-oriented skilled to oversee strategic client accounts and Direct a team of IT Support Technicians.
Key responsibilities include managing IT roadmaps, ensuring timely communication, and developing scorecards that align with client business objectives. The ideal candidate is passionate about technology, excels in client engagement, and can drive retention and account growth effectively. Key Responsibilities:
Build client scorecards and IT roadmaps
Collaborate on product updates and fulfillment
Ensure strategic oversight on client projects
Conduct regular client scorecard reviews
Develop and maintain strategic client relationships Requirements:
5+ years in IT leadership or consulting
Solid communication skills in IT solutions
Experience in IT tools and solutions
Proficiency in CRM and ticketing systems
Degree in IT, Computer Science, or related field Drive client success and team achievement by leveraging your IT leadership expertise at Starport in Toronto.
📌 Client Accounts Director Managed It Services Toronto (Canada)
🏢 Starport Managed Services
📍 Canada