Join the Elk & Avenue Hotel team in Banff as a Front Desk Agent. Your role will focus on delivering unforgettable guest services in one of Canada’s most stunning locations.
As a Front Desk Agent at Pursuit's Elk & Avenue Hotel, you’ll be at the forefront of guest interaction, responsible for creating a welcoming experience. This position demands excellent multitasking abilities and a passion for customer engagement. You will assist guests with everything from check-ins to inquiries about local attractions.
Key Responsibilities:
• Process guest check-ins and check-outs promptly
• Provide thorough information about hotel and local services
• Address guest concerns and ensure resolution
• Handle reservations effectively via phone and in person
• Keep all work areas clean and organized
Requirements:
• Robust guest service commitment
• Excellent communication skills
• Ability to lift luggage and manage busy environments
• High school or equivalent education
• Willingness for a criminal record check
Enhance your career while delivering outstanding service at the Elk & Avenue Hotel.
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