Legal Aid Alberta is seeking to fill a full-time Administrative Support (Temporary 18 Month) position in our Edmonton office. This position will appeal to an individual that likes to take initiative, is client focused, and is exceptionally strong in delivering high-quality results.

Who We Are

As a publicly funded, non-profit organization, Legal Aid Alberta provides affordable legal services in family law, domestic violence, child welfare, immigration, and youth and adult criminal defense. We are Alberta-wide, with 300 staff and 1,200 private practice lawyers helping people overcome their legal challenges in more than 75 communities across the province.

Who You Are

Working at Legal Aid Alberta means you care about people and empathize with their situation. You have excellent communication skills especially in tough situations. You’re computer-savvy and more organized than anyone you know. Fast-paced work environments give you a rush and you’re always up for a challenge. You love learning new things, solving problems, and can adapt to change quickly. You care deeply about the success of our team and our organization.

Reporting to the Manager, Certificate, Tariff & Administrative Support, the Administrative Support is responsible for various administrative and clerical duties in support of Legal Aid Alberta Client Contact Centre Services.

Some of the key responsibilities include:

- Implements and utilizes established procedures in accordance with Legal Aid Alberta Rules and Policies
- Entering and deposit of payments which includes payments by credit card, cheque, or money order
- Completes financial deposit reconciliation
- Creating or updating Client Records, as required




- Sort and distributes incoming electronic and hard copy correspondence, including mail distribution for the Contact Centre
- Scans, uploads, and tasks client documents within CRM
- Completes data entry
- Order endorsements and transcripts, if required
- Order and distributes office supplies, if required
- Completes other duties as assigned

Education and Experience:

- Certificate or diploma in Administration is preferred
- 1-2 years in administrative experience is required

Knowledge and Skills:

- Cash handling, banking, and/or accounts receivable experience is an asset
- Office management systems and procedures
- Working knowledge of office equipment
- Proficiency in MS Office Suite
- Proficiency in Adobe Acrobat
- Excellent time management skills and the ability to prioritize work
- Handle sensitive information in a confidential manner
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Robust organizational skills with the ability to multi-task

Annual Salary Range: $42,307.79 - $60,771.83 What We Offer: Perks of working with us

- RRSP employer contribution
- Health and dental benefits
- Health and wellness accounts
- Employee assistance program
- Hybrid work opportunities
- Team environment

How to Apply If you got excited at the prospect of being a part of our team when you reviewed this posting and you meet the minimum qualifications, please select ‘Apply Now’ to create your candidate profile. This competition will remain open until a suitable candidate is found. Only those selected for an interview will be contacted.

Requirements

Successful candidate will be required to provide an acceptable criminal record check and social media screening.

📌 -61- Administrative Support (Temporary 18 Month) (Edmonton)
🏢 Legal Aid Alberta
📍 Edmonton