Join Lactalis Canada as a Customer Service Specialist and play a pivotal role in ensuring customer satisfaction within the dairy industry. This hybrid position allows for work from home and focuses on managing customer inquiries effectively. In this role, you will be the main contact for national accounts, delivering consistent customer service while processing orders and resolving issues.

Your skills in data entry and communication will be crucial to maintain the flow of product logistics and supply chain efficiency. Collaborate across departments to drive project success and enhance customer experiences. Key Responsibilities:

- Manage customer inquiries and provide timely resolutions
- Analyze and process incoming customer orders accurately




- Validate issues related to logistics and propose solutions
- Support sales initiatives through customer issue analysis
- Generate reports to track activities and key performance metrics

Requirements:

- Strong attention to detail in data entry tasks
- Excellent analytical and interpersonal skills
- Familiarity with SAP systems preferred
- Capacity to multitask and work under pressure
- Bilingualism considered an asset in customer interactions

Drive customer satisfaction while developing your career at Lactalis Canada.

📌 Lactalis Customer Service Specialist (Mississauga)
🏢 Lactalis Group
📍 Mississauga