Drive customer satisfaction as a Customer Experience Associate at TD Canada Trust in Laval, Quebec. Focus on financial transactions and connecting clients with the right banking services. In this role, you will represent TD Canada Trust by engaging with customers to understand their banking needs.
You will be responsible for processing financial transactions while promoting relevant banking solutions. Your ability to communicate effectively and resolve customer issues will be key to delivering quality service and achieving operational goals. Key Responsibilities:
- Process transactions including deposits and bill payments
- Assess customer needs and recommend banking solutions
- Manage customer inquiries with established procedures
- Achieve business objectives through prompt service
- Promote a diverse and effective team environment
Requirements:
- High School diploma and/or 1+ years relevant experience
- Familiarity with MS Office tools and internet use
- Detail-oriented and proactive work ethic
- Solid verbal and written communication skills
- Capable of handling multiple priorities simultaneously
Enhance customer interactions while supporting banking operations at TD Canada Trust.
📌 Laval Customer Experience Associate Role
🏢 TD
📍 Laval
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