Join Fidelity Canada as a Lead Business Process Manager in Toronto, combining hybrid flexibility with impactful process improvements. Focus on business optimization and stakeholder collaboration in this key role. In this position, you will lead crucial change management initiatives, providing expertise in business process design to support Fidelity's strategic goals.

Emphasizing collaboration, you will identify inefficiencies and design solutions to enhance operational excellence, ensuring alignment with regulatory guidelines and client needs. Key Responsibilities:

- Facilitate problem-solving workshops with cross-functional teams
- Analyze business challenges and propose actionable solutions
- Identify risks and collaborate on effective design solutions
- Develop comprehensive process documentation and materials
- Prepare communication for senior management and stakeholders

Requirements:

- Degree in IT, Business, or equivalent experience
- 3 years of experience in business process management
- Background in the financial services sector
- Lean Six Sigma certification is advantageous
- Solid communication and organizational skills

Be part of Fidelity's mission to innovate and excel in financial services.

📌 Lead Business Process Change at Fidelity (Mississauga)
🏢 Socket.dev
📍 Mississauga