16 Sep
|
Assetsoft
|
Markham
Become a vital part of the team as a Hybrid Application Support Engineer in Markham Central, Canada. This role focuses on troubleshooting, resolving application issues, and ensuring seamless operations.
In this hybrid techno-functional position, the Application Support Engineer provides vital end-to-end assistance for business-critical applications. Responsibilities include analyzing SQL databases, debugging API integrations, and maintaining a comprehensive knowledge base. Collaboration with clients, internal teams, and external vendors enhances this role, allowing for productive onboarding and issue resolution.
Key Responsibilities:
• Serve as the primary support contact for application issues
• Analyze and troubleshoot access and performance problems
• Query SQL databases to resolve discrepancies
• Test and debug API integrations
• Maintain documentation for common issues
Requirements:
• Strong SQL knowledge for troubleshooting
• Experience with REST/SOAP APIs and tools like Postman
• Familiarity with Yardi, MRI Software, and Procore
• 2+ years in application support or similar role
• Bachelor’s degree in computer science or related field
Utilize your technical and analytical skills to support vital applications and deliver exceptional client experiences.
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📌 Hybrid Application Support Engineer Role (Markham)
🏢 Assetsoft
📍 Markham