The Legal Team propels Lightspeed’s success, empowering our global stakeholders by navigating challenges, turning risks into opportunities, providing commercially-minded solutions, and championing integrity. We are looking for a Legal Operations & Automations Manager to act as the primary architect of our legal tech stack, internal processes, and AI/automation initiatives. In this role, you will partner daily with legal counsel, IT, Sales, and RevOps to transform manual, time‑consuming tasks into streamlined, automated workflows.

Whether your background is in Legal Operations / Paralegal management with a passion for building workflows, or in General Operational Automations / Systems Engineering with an interest in applying low‑code/AI solutions to legal operations, we want to hear from you! Conduct detailed observations and process‑mapping of daily legal team activities to identify automation and efficiency opportunities. Prioritize automation initiatives based on business value, risk reduction, time saved, and stakeholder impact.

Design and test end‑to‑end automated workflows for various legal workflows and review processes leveraging existing tools like Spellbook, IronClad and Glean. Create reusable templates and automation libraries to standardize processes and accelerate future projects. Document processes clearly so that automations are maintainable and team members can understand and build on your work.

Develop prompt best practices and practical playbooks to help legal team members leverage AI effectively without needing technical expertise. Partner with lawyers, paralegals, and business stakeholders to gather requirements, validate solutions, and ensure adoption. Establish and monitor automation performance by tracking KPIs (e.g., Drive a culture of process‑driven thinking across the legal team and champion best practices in documentation and governance. 2-5 years combined experience in legal operations, systems engineering, process improvement, systems implementation,



or automation development ~ Proven track record of designing, building, and configuring (not just using) workflow automations and integrations ~ Excellent cross‑functional communication and ability to translate technical capabilities to non‑technical legal/business stakeholders ~ Ability to prioritise and manage competing demands in a fast‑paced workplace ~ Experience with coaching, teaching, and enabling colleagues and stakeholders ~ As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

Hands‑on experience with legal tech tools such as Ironclad, Spellbook, Glean, CoCounsel, or Harvey.

Background in data analytics, reporting dashboards, and/or CRM/ERP integrations (e.g., Salesforce). A flexible work environment that empowers you to do your best work A culture that celebrates performance Flexible paid time off and remote work policies Equity options, because this is your company too Contributions to your pension plan. Training opportunities to grow your skills and career Time off to volunteer and give back to your community Interest groups, employee led networks, social committees to sponsored sports teams Computer purchase program to get your personal Macbook Enhanced parental leave to support growing families We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities At Lightspeed,



we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data.

These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $90,000 TO $105,000 CAD . Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off.

This compensation information is solely for candidates hired to perform work within Ontario (update to BC if posted in Vancouver) and reflects the amount Lightspeed is willing to pay at the time of this posting. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

📌 Legal Operations & Automations Manager (Toronto)
🏢 Lightspeed Commerce
📍 Toronto