Elevate your career with Concord Security as a Control Supervisor at a premier shopping centre! This role demands robust communication, conflict resolution, and leadership in a bustling environment.
As a Control Supervisor, you will oversee operational tasks within our high-profile team, ensuring exceptional customer service. You should possess robust multi-tasking abilities and maintain organization in a fast-paced environment. Your leadership will guide team members and enhance safety protocols through effective communication and conflict management.
Key Responsibilities:
• Provide exceptional customer service in challenging situations
• Monitor CCTV and alarm systems for safety compliance
• Write detailed incident and emergency reports




• De-escalate crisis situations and liaise with emergency services
• Conduct communication for on-duty operations now and after hours
Requirements:
• Three years in the security industry
• One year in a dispatch or control officer role
• Experience in supervisory roles preferred
• Robust English communication skills
• Proficiency in programs like Avigilon and Microsoft
Make a meaningful impact as you lead the Control Room team at Concord Security!
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📌 Control Supervisor At Concord Security Burnaby
🏢 Concord Security
📍 Burnaby