Elevate member experiences at GoodLife Fitness as a Customer Service Representative. Your presence will motivate members in a clean and friendly setting while they pursue their fitness goals.
As a Customer Service Representative (Motivator) at GoodLife Fitness, you'll be the first face members see, setting the tone for their visit. Your responsibilities include checking in members, managing inquiries about club facilities, and selling memberships during interactions. Emphasizing customer focus and interpersonal skills will further enhance our community atmosphere.
Key Responsibilities:
• Welcome members and check them in efficiently
• Answer phone calls and take messages promptly
• Support members on the gym floor with equipment questions
• Capture and address member feedback professionally
• Conduct Fit-Fix Starter sessions for new members
Requirements:
• CPR-A & AED Certification mandatory
• Smart Tan certification required within three months
• Excellent verbal communication and interpersonal skills
• Previous customer service experience preferred
• Knowledge of fitness industry practices
Be part of a fun atmosphere and make a lasting impression at GoodLife Fitness!
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📌 Customer Service Role at GoodLife Fitness (Whitby)
🏢 goodlifefitness
📍 Whitby
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