Join Bison Transport's dynamic team as a Customer Service Assistant and take charge of freight management. This position emphasizes customer relationships and operational efficiency within the logistics sector. In this role, the Customer Service Assistant will manage freight coordination for a specific region, ensuring that all shipping details are properly entered and updated.

You will directly communicate with customers about their shipment statuses, enabling efficient scheduling and timely delivery. Familiarity with logistics terms and North American geography will support your work. Key Responsibilities:

- Process and confirm freight orders for regional dispatch
- Keep customers informed about their shipment statuses




- Schedule and update delivery appointments correctly
- Foster relationships with shippers to enhance scheduling
- Manage customer inquiries from the general queue

Requirements:

- Previous experience in transportation or logistics is advantageous
- Robust analytical skills with a focus on problem-solving
- Proven communication skills for customer service
- Detail-oriented with accurate order entry
- Ability to multitask and prioritize effectively

Be a vital part of Bison Transport, excelling in customer service and freight logistics.

📌 Logistics Customer Service Role at Bison (Mississauga)
🏢 Bison Transport
📍 Mississauga