Become a part of Intelcom | Dragonfly as a Logistics Operations Coordinator, supporting our extensive last-mile delivery services. Your contributions will enhance package processing, sorting, and customer service in a growing company. In this role, you will assist with freight unloading, conducting audits, and managing inventory while ensuring an efficient operation.

You will be the first point of contact for customer service, resolving queries and processing returns in accordance with standard operating procedures. Additionally, you will mentor current hires and collaborate with cross-functional teams. Key Responsibilities:

- Process packages, returns, and prepare documentation
- Conduct audits and support shipping and receiving




- Handle customer service inquiries and escalate issues
- Train new employees and uphold operational standards
- Engage in data entry and maintain accurate records

Requirements:

- Background in operations or logistics management
- Excellent problem-solving skills and attention to detail
- Experience in training new team members
- Commitment to quality and safety standards
- Strong written and verbal communication skills

Contribute to our mission of delivering reliable service with Intelcom | Dragonfly's logistics team.

📌 Logistics Operations Coordinator Role (Nanaimo)
🏢 Intelcom - Dragonfly
📍 Nanaimo