Enhance patient experiences at FYidoctors as a full-time Patient Services Specialist. This role focuses on exceptional service delivery and operational support in a team-oriented clinic environment.
Join our FYidoctors clinic in Windsor, Nova Scotia, as a full-time Patient Services Specialist. You will engage with patients through in-person interactions, phone calls, and emails while managing check-ins and appointments. Essential pre-testing, prescription preparation, and eyewear management will also be key responsibilities, along with supporting overall clinic operations.
Key Responsibilities:
• Greet and check-in patients warmly
• Perform pre-testing for eye care
• Coordinate appointments and manage billing
• Assist with eyewear pick-ups and minor repairs
• Ensure exceptional service for positive patient experiences
Requirements:
• Previous retail experience preferred
• Robust multi-tasking abilities
• Proficiency in MS Office Suite
• Excellent communication and interpersonal skills
• Team-oriented and adaptable team player
Drive patient satisfaction through exceptional service as a Patient Services Specialist at FYidoctors.
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📌 Full Time Patient Services Specialist Windsor
🏢 Sobeys
📍 Windsor