Or just checking the market? As a Retail Sales Manager, you will lead a team of Account Executives who are focused on closing new business sales within North America. The ideal candidate will have a proven track record of success in sales, leadership experience, and a deep understanding of customer needs in competitive markets. Hands-on coaching the AE team to build a customer first sales experience while they showcase the Lightspeed platform to retailers within the US and Canada.

Utilize

Salesforce to report on forecasting, analyze conversion rates and additional sales activity metrics Work closely with the existing Retail leadership team to organize and conduct training, lead team meetings, and other team & pod related initiatives. ~ Partner cross functionally with product, customer success, implementation, and other internal teams Experience in hiring, leading and coaching a team of Account Executives Experience using Salesforce for reporting and forecasting A passion for driving revenue growth, an exceptional team culture, and a positive customer experience Experience within SaaS and/or Retail sales is a plus A flexible work environment that empowers you to do your best work A culture that celebrates performance Flexible paid time off and remote work policies Equity options, because this is your company too Contributions to your pension plan. Training opportunities to grow your skills and career Time off to volunteer and give back to your community Interest groups, employee led networks,



social committees to sponsored sports teams Computer purchase program to get your personal Macbook Enhanced parental leave to support growing families We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities. Lightspeed welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community.

The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to recent locations, global payments, financial solutions, and connection to supplier networks.

With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

📌 Manager, Account Management, Manager, Account Management (Montreal)
🏢 Lightspeed Commerce
📍 Montreal