Quality execution of programs Expanding services /solutions utilized by client Delivery of program specific training to District Managers and National Field Execution team Development of field tools to collect meaningful field information for our clients Analysis of impact of programs Experience supporting consumer technology, consumer electronics, wearable technology or emerging technology brands strongly preferred. Respond to and resolve issues in a timely way, balancing customer satisfaction, quality, and relevance. Outline data reporting requirements, analyze business results, report on key insights.

Partner with the Mosaic field and internal operations leaders to develop the client strategic plan and communicate as necessary to accomplish client objectives. Manage program communication to field management team and merchandisers. Monitor and communicate to stakeholders any new product introductions, merchandising changes, training initiatives and special event needs from the client to the field team.

Bachelor's degree in business, marketing, or related fields The Client Service Manager The Client Service Manager will be responsible for all aspects of day-to-day client management and operations while growing the client relationship and driving sales. Quality execution of programs Expanding services /solutions utilized by client Delivery of program specific training to District Managers and National Field Execution team Development of field tools to collect meaningful field information for our clients Analysis of impact of programs Experience supporting consumer technology, consumer electronics,



wearable technology or emerging technology brands strongly preferred. Respond to and resolve issues in a timely way, balancing customer satisfaction, quality, and relevance.

Outline data reporting requirements, analyze business results, report on key insights. Partner with the Mosaic field and internal operations leaders to develop the client strategic plan and communicate as necessary to accomplish client objectives. Manage program communication to field management team and merchandisers.

Monitor and communicate to stakeholders any new product introductions, merchandising changes, training initiatives and special event needs from the client to the field team. Bachelor's degree in business, marketing, or related fields Five or more years of account management or operation/management experience in a retail merchandising environment OR any similar combination of education & experience. Excellent relationship building skills; proven success in relationship building and management.

Interact with all key client contacts to understand expectations, upcoming initiatives/product launches, and in-store execution needs.

Experience developing, tracking,



and monitoring cross-functional processes (Requiring proficiency in Excel). Executing resets within multiple channels is ideal (drug, mass, or grocery) or various other projects within a retail workplace. Produce quality field execution.

Regularly connect with our clients and participate in quarterly business reviews and business planning meetings, as applicable. manage client expectations and help to make all plans operational at the store level. Proficiency in Excel required. Assertive, creative team player.

Use a computer, including keyboard and mouse, for prolonged periods. files, office supplies, laptops, typically 20+ pounds). Reach, bend, or stoop occasionally to access files or office materials. typing, clicking) consistently throughout the day. #A French version of this is also available here: | Une version française de cette description de poste est également disponible ici : Marketing Full time About Us: Acosta et Mosaic sont les forces motrices en matière de ventes et de marketing derrière les marques les plus reconnues et éprouvées auprès des principaux détaillants aux États-Unis et au Canada. Acosta possède le talent et la technologie nécessaires pour élaborer des stratégies axées sur les données, la portée et les relations, afin de mettre en œuvre ces stratégies, ainsi que les outils pour surveiller, suivre et optimiser les résultats basés sur les indicateurs pour les clients et les détaillants.

Nous nous engageons à fournir des aménagements pour les personnes handicapées.

📌 Manager, Accounts Payable and Travel Services (Quebec City)
🏢 Mosaic North America
📍 Quebec City