Lead a team of Account Managers in structuring credit and managing operations Provide guidance, leadership, coaching, and development to achieve business and professional objectives Manage a book of business in alignment with credit and operational risk policies Drive unit growth through pipeline management and sales coaching Deliver a superior customer experience and profitable business growth Resolve customer operational and credit issues Develop creative and competitive solutions for customers Set and monitor service, control, and performance standards Develop relationships with internal and external partners and centres of influence Identify referral opportunities to internal bank partners Contribute to business plans, growth strategies, goal setting, and unit coaching Meet or exceed business targets and maximize relationship profitability Coach team members in assessing credit requests and structuring credit Ensure product referrals, regulatory compliance, training, and risk management Build and retain an engaged, diverse, and high-performing team Recruit, develop, and retain talent and foster colleague growth Lead teams through change and support innovation Develop strategic priorities and annual or long-term plans Conduct quarterly check-ins and manage employees according to HR policies Oversee credit management and sales for moderate to highly complex commercial accounts Act as a strategic partner on portfolio management, unit profitability,



and operational efficiencies Develop and implement cutting-edge sales and account-management approaches Report generally to the Unit Leader Requirements Undergraduate/Graduate degree and/or 10+ years of relevant experience Experience in commercial banking, credit management, sales, and account management Experience overseeing and coaching Commercial Account Managers Knowledge of real estate development and construction financing Ability to structure credit and assess credit requests Knowledge of regulatory and compliance guidelines, policies, and procedures Ability to manage operational and regulatory risk Knowledge of market conditions, industry issues, customers, and broader economic factors Ability to manage complex commercial accounts and portfolio profitability Ability to develop sales strategies, negotiate terms, and manage business relationships Ability to work within applicable Bank and Industry Codes of Conduct Ability to lead, recruit, coach, and develop diverse teams Core Competencies Demonstrates expertise in credit management, sales strategies, and operational risk management while leading and developing high-performing teams in a commercial banking environment. Highest-signal resume keywords Credit Management Sales Coaching Regulatory Compliance Team Leadership Commercial Banking ATS Optimization Keywords Hard Skills Credit Structuring Portfolio Management Sales Strategy Development Operational Risk Management Negotiation Soft Skills Coaching Relationship Building Problem Solving Change Management Talent Development Certifications &

Qualifications Undergraduate Degree Graduate Degree Industry Keywords Commercial Banking Credit Management Real Estate Development Construction Financing Market Conditions

📌 Manager, Commercial Services - National Real Estate Group (Vancouver)
🏢 Jobtailor
📍 Vancouver