Be at the forefront of claims leadership with Northbridge Financial as the Claims Director, focusing on accident benefits in a versatile hybrid setup. Lead a detail-oriented team and enhance customer experience.

The Claims Director is responsible for directing all claims unit activities while fostering a supportive environment. You will develop departmental strategies aimed at exceeding regional service goals, while mentoring your team. Your strong communication skills will help you engage effectively with clients, brokers, and vendors to ensure streamlined processes.

Key Responsibilities:
• Coach and motivate claims team members
• Lead the implementation of best practice strategies
• Optimize operational procedures for efficiency




• Set and uphold excellent customer service standards
• Direct initiatives aligned with corporate objectives

Requirements:
• Post-secondary education in Insurance or similar
• Working towards CIP designation
• 10 years of experience in complex claims handling
• 5-7 years of leadership experience in the field
• Proficient technical skills with MS Office Suite

Elevate your career in a rewarding role that emphasizes quality service and innovation at Northbridge Financial.
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📌 Accident Benefits Claims Director Role (Ontario)
🏢 Kibbi Technologies
📍 Ontario