Career Opportunities: Patient Safety & Quality Specialist ) Requisition ID -Posted09/09/2026 -Professional non-management Title: Patient Safety & Quality Specialist Department: Patient Safety, Quality & Risk Hours of Work: Temporary Full-Time Position (Approximately 12 months); Days Union: Non-Union Location: Kingston General Hospital Site POSITION SUMMARY : Partners with all levels of KHSC to facilitate the development and implementation of quality improvement and patient safety initiatives in alignment with KHSC strategy; provide recommendationsregarding patient safety, quality and risk mitigation to all levels of management as required; facilitate and/or perform assessments to identify improvement opportunities and their scope. Actively promotes a ‘just culture’ of safety at KHSC that encourages all employees to proactively monitor the workplace and to participate in safety efforts; fosters risk awareness throughout the organization. Builds organizational capacity for improvement through coaching and mentoring, and shares knowledge of patient safety principles, legislated standards and quality improvement methodology. PRIMARY RESPONSIBILITIES: Quality Improvement (QI): Provides quality improvement and change management leadership to leaders and staff. This includes: Leading, facilitating and performing assessments to identify improvement opportunities and their scope using tools such as Value Stream Mapping, Gemba walks (observing processes at the front line), Prioritization matrices; Leading, facilitating, monitoring and participating in the implementation of QI initiatives at various levels within KHSC; Developing and sharing standardized KHSC QI documents and tools; Ensuring improvements are aligned with KHSC strategy and priorities, legislation, professional standards and best practices.



Implementing new processes and practices to maintain compliance with Accreditation Canada, patient safety standards and legislation changes. Facilitating and participating in the ongoing development of quality frameworks and supports within KHSC e.G. KHSC quality improvement priorities, annual Quality Improvement Plans (QIPs), Annual Corporate Plan, Accreditation sustainability plans, etc. Aligning with corporate and program level stakeholders to deliver on targets and performance outcomes; bring the quality and safety leadership and lens to said project deliverables to optimize performance outcomes. Provides leadership, guidance and recommendations related to patient safety incident management at all levels of the organization. This includes program level and critical level incident reviews. Researches and provides recommendations on the development of policy/procedures affecting patient safety and quality. Leads activities aimed at improving the culture of safety through coaching, and mentoring at all levels of the organization. Identifies, analyzes and shares meaningful patient safety data with leaders and front line staff to facilitate system improvements and practice changes. Incident Investigations: Provides leadership in all processes pertaining to quality of care reviews (critical incident and program level reviews and requests stemming from coroner reviews) in accordance with legislative requirements, best practice and policy, e.G. determining actual level of patient harm,



gathering pertinent facts, verifying that disclosure occurs, tracking implementation of recommendations through to completion, and documenting incident reviews in a central repository. Creates and shares status reports with program leaders and relevant committees, including the Medical Advisory Committee (MAC) and Board Quality Committee (and other relevant committees as required at the program or corporate level). Collaborates with physicians, learners and other community partners within the region to develop and implement multi-organizational patient safety and quality improvement initiatives (e.G. Diagnostic Imaging project that involves Community Living managers). Ensures improvements are aligned with KHSC strategy and priorities, legislation, professional standards and best practices. NOTE - The above duties are representative but are not to be construed as all-inclusive. BASIC QUALIFICATIONS : University degree or equivalent Considerable position-related experience required (minimum 3 – 5 years) Master’s degree in a related field is an asset Clinical experience in an acute care/tertiary care hospital an asset Regulated Healthcare Professional in good standing an asset Certification in Quality Improvement methodology (e.G. Lean training, Advanced level IDEAS Program, Six Sigma) preferred Completion of CPSI Canadian Patient Safety Officer course preferred Regulated Healthcare Qualified (in good standing preferred). Clinical or operational experience in a hospital setting preferred. Experience leading and guiding quality improvement initiatives in a healthcare setting. Experience leading and guiding Accreditation Canada initiatives in a hospital setting. Sound knowledge of Quality Improvement (QI) Science and the ability to apply and

📌 Patient Safety & Quality Specialist (Kingston)
🏢 Kingston Health Sciences Centre
📍 Kingston