Elevate your career with Tangerine as a Manager in Everyday Banking, focusing on customer satisfaction and team leadership. Join a pioneering digital bank in Moncton, Canada, where innovation drives success. In this managerial role, you will lead a team of 15-20 Agents, ensuring top-tier customer experiences while driving sales results.

Your responsibilities include developing and coaching staff, managing performance, and executing strategic plans in alignment with regulatory requirements. Additionally, you will provide insights for sales forecasts, handle escalated customer issues, and possess in-depth knowledge of Tangerine’s operations. Key Responsibilities:

- Lead and inspire a customer-focused culture
- Manage team performance and development




- Deliver accurate sales forecasts to leadership
- Handle escalated customer complaints effectively
- Ensure compliance with Tangerine policies and procedures

Requirements:

- University or College Degree required
- 3-5 years of experience in Financial Services
- 2 years of leadership experience preferred
- Bilingualism in French/English is an asset
- Robust analytical and communication skills

Shape the future of banking while developing your team and elevating customer experiences at Tangerine.

📌 Manager, Sales & Service at Tangerine (Moncton)
🏢 Scotiabank
📍 Moncton