Elevate the customer experience as a Senior Technical Product Owner with John Hancock. Focus on leading the development of user-friendly storefronts in this hybrid position.
In this pivotal role, your technical expertise will direct the development of customer-centric digital products, while maintaining a strong focus on agile practices. You'll gather and prioritize business requirements to translate them into explicit and actionable development tasks. Your leadership will drive the product’s success and innovation, making a lasting impact on users' daily interactions.
Key Responsibilities:
• Oversee the Customer and Producer Storefronts team for effective communication
• Collaborate with teams to align product goals with business needs
• Analyze product KPIs and provide performance reports
• Integrate customer feedback to enhance communication strategies
• Manage user stories and sprint goals in the product backlog
Requirements:
• Bachelor’s degree in relevant tech fields
• Minimum of 5 years in product ownership or equivalent
• Familiarity with Jira and Agile methodologies
• Experience with Azure and cloud services
• Solid understanding of DevOps and version control systems
Join John Hancock in optimizing customer interactions through innovative technical solutions.
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