Swoon is seeking a Service Redesign and Value Stream Consultant to assess and redesign end-to-end services across Commercial Banking, focusing on client onboarding, pricing-to-billing, and lending—delivering improved client experience and measurable value.
You will map current-state value streams, identify pain points and bottlenecks, design future-state services, and facilitate workshops with cross-functional teams to align stakeholders around redesigned ways of working and ROI-driven outcomes.
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📌 Service Redesign & Value-Stream Engineer (Banking) (Ontario)
🏢 Swoon
📍 Ontario