Job Summary

We are seeking a dynamic and organized Medical Office Administrator to join a one female doctor medical clinic. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring smooth daily operations within the medical practice. Your energetic approach will help foster a welcoming environment while managing administrative tasks efficiently.

The ideal candidate will bring a strong background in medical office procedures, excellent communication skills, and proficiency with electronic health records systems (Accuro EMR) to support high-quality patient care and practice management.

Duties:

- Conduct patient registration.
- Update patient information, and ensure valid OHIP numbers are in the chart.
- Take patients to exam rooms, and coordinate effective patient flow.
- Answer phone calls in an accurate and efficient manner.
- Schedule, confirm, and reschedule patient appointments using electronic medical records (Accuro EMR) system or telephone.
- Maintain accurate patient records by updating electronic health records (EHR) with relevant medical terminology and documentation
- Process billing, insurance claims, and payments accurately while ensuring compliance with privacy regulations
- Coordinate communication between healthcare providers, patients, labs, pharmacies, and insurance companies to facilitate seamless care delivery
- Support administrative tasks such as filing, faxing, scanning documents, and managing office supplies to keep the clinic organized and efficient
- Check & address voicemail messages.
- Process payment for non-OHIP insured services in an organized manner.
- Invoicing lawyers and insurance companies for their requested documents. Fax, mail, scan documents as needed.
- Measure patient vitals including height, weight, and blood pressure digitally.
- Candidate must have IM injection course or RPN certificate to be able to administer vaccines, B12,



allergy shots, TB skin tests
- Setting up and getting patients ready for various procedures and tests such as paps, wound care dressings, suture and staple removal, wart treatments, ear syringing.
- Checking vaccine fridge as instructed.
- Checking and responding to messages in the EMR from the physician regularly.
- Completing tasks assigned by physician such as calling patients to relay messages when directed by physician.
- Ensuring exam rooms are stocked up appropriately.
- Perform other miscellaneous duties as assigned.
- Maintain a professional attitude and positive work environment.
- Adhere to privacy and confidentiality policies.

Qualifications:

- Medical secretarial/receptionist diploma required, unless you are a registered practical nurse (or higher).
- IM injection course certificate or registered practical nurse degree is required.
- Prior experience as medical administrator in a family medicine office is required.
- Experience with Accuro EMR is an asset.
- Able to work in a family practice medical clinic with a single female doctor and high volume of patients.
- Strong verbal and written communication.
- Professional appearance and positive demeanour.
- Dependable and reliable.
- Punctual, has reliable transportation.
- Proficiency in English required. Proficiency in Punjabi, Hindi, and/or Urdu an asset.

Pay:

- $19.00-$23.00 per hour

Experience:

- Medical Office Administrator: 1 year (required)
- EMR (Accuro EMR): 1 year (preferred)

Licence/Certification:

- IM Injection Certification (preferred)

Work Location:

- In person

Join us in delivering outstanding healthcare experiences! We value energetic professionals who are committed to excellence in patient service while maintaining efficient clinic operations. This paid position offers an engaging workplace where your skills will make a meaningful difference every day. Pay: $19.00-$23.00 per hour

Expected hours: 24.0 – 40.0 per week

Work Location: In person

📌 Medical Office Administrator (Brampton)
🏢 Gore Medical
📍 Brampton