Medical Secretary / Front Desk

Job Title: Medical Secretary – Primary Care

Location: In-office, Family Medicine Practice

Schedule: 4-5 days per week (no remote work)

About Us:

We are a busy and well‑established family physician’s office dedicated to providing high‑quality, patient‑centered primary care. We are seeking an experienced and dependable Medical Secretary to support our front desk operations. This role requires someone who is confident, organized, and able to keep up with a fast-paced medical environment.

Key Responsibilities

Front Desk Operations

- Check patients in and out, verify demographics, manage intake, and ensure smooth patient flow.
- Answer incoming calls, manage voicemail, and direct inquiries appropriately.

Appointment & Office Management

- Schedule and confirm appointments, including follow-up and recall scheduling.
- Coordinate daily workflow to assist the physician and maintain an efficient schedule.

Documentation Support

- Fax, scan, upload, and manage medical documents with accuracy and confidentiality.
- Prepare and organize patient charts; assist with forms and administrative paperwork.





Physician Assistance

- Provide administrative support such as preparing documents, organizing the day’s schedule, and other tasks as assigned.

Required Qualifications

- Must have experience working in a primary care or family medicine office.
- Minimum 1–2 years in a medical administrative role.
- Strong multitasking ability; comfortable with a quick-paced, high-volume environment.
- Excellent verbal and written communication skills.
- Demonstrated reliability, professionalism, and ability to maintain patient confidentiality.
- Experience with EMR systems.

What We’re Looking For

We need someone who

- Learns quickly and takes initiative.
- Can confidently manage the front desk with minimal supervision.
- Shows consistent professionalism, reliability, and strong customer service skills.
- Wants to be part of a collaborative healthcare team.

Pay: $20.00-$24.00 per hour

Benefits

- On-site parking

Experience:
- Medical office: 2 years (required)

Work Location: In person

📌 Medical Receptionist (Canada)
🏢 Dr. DiPaolo
📍 Canada