Become a Member Services Assistant at Gallivan & Associates and support student inquiries while delivering high-quality service. This role is crucial for engaging with plan members on campus. As a Member Services Assistant, you will provide essential support in member services and student engagement initiatives.

Your role involves answering inquiries via various channels, educating members about insurance options, and managing claims processes. You will also document interactions accurately to ensure comprehensive support. Key Responsibilities:

- Serve as the main contact for student inquiries and services
- Resolve member issues via phone, email, and walk-in visits
- Provide education on insurance and wellness programs
- Maintain accurate documentation in CRM systems
- Participate in engagement events to promote member advantages

Requirements:

- Excellent communication and problem-solving skills
- Ability to work with various technology tools
- Experience in customer service or related fields
- Understanding of insurance or wellness programs
- Commitment to inclusive service delivery

Support the successful delivery of member services and enhance the student experience at Gallivan & Associates.

📌 Member Services Assistant at Gallivan & Associates (Edmonton)
🏢 Peoplecorporation
📍 Edmonton