Join Komatsu in Sparwood, BC as a Mining Customer Support Representative. Enjoy an onsite position focused on enhancing customer operations through technical support and service coordination. In this role, you will be the key liaison for our mining customers, managing parts orders and service requests to ensure seamless equipment operation.

Ideally suited for those with solid organizational skills and experience in the mining sector, this position allows you to work in an engaging team within a 4x3 schedule. Your contributions will directly impact large mining operations across Canada. Key Responsibilities:

- Oversee parts and service orders for mining equipment
- Coordinate execution with multiple teams
- Expedite parts to reduce equipment downtime
- Provide technical assistance to customers
- Analyze KPIs for service improvement opportunities

Requirements:

- 3+ years of customer service experience
- 5+ years in mining or industrial parts
- High School Diploma a must; Parts certification preferred
- ERP knowledge, especially SAP
- Excellent problem-solving and communication

Make a meaningful impact in the mining industry with your expertise at Komatsu.

📌 Mining Customer Support Representative (Sparwood)
🏢 Komatsu America
📍 Sparwood