Medical Office Assistant (MOA) – Busy 2-Physician Family Practice

We are looking for a reliable, organized, and friendly Medical Office Assistant (MOA) to join our busy two-doctor medical practice. This position is ideal for someone who enjoys a fast-paced healthcare environment, works well within a team, and provides compassionate patient care and excellent administrative support.

Position Overview The successful candidate will assist with:

- Answering and managing a high volume of phone calls
- Booking and confirming appointments
- Patient reception and front-desk duties
- General MOA administrative tasks
- Performing ECGs
- Managing patient flow and assisting physicians as needed

This role will also rotate with another MOA to provide reception coverage on a monthly basis.

Working Hours

- Monday – Thursday: 07:45 – 16:15
- Friday: 07:45 – 12:00
- Includes lunch break

Responsibilities
- Answer incoming calls professionally and efficiently
- Schedule appointments and manage physician calendars
- Greet and register patients
- Maintain accurate patient records and documentation




- Perform ECGs (training/certification preferred)
- Process referrals, forms, and other medical documentation
- Support physicians and fellow MOAs with daily clinic operations
- Maintain confidentiality and professionalism at all times

Qualifications
- MOA certificate/diploma preferred
- Previous medical office experience considered an asset
- Experience with ECGs preferred
- Strong communication and organizational skills
- Ability to multitask in a busy environment
- Friendly, professional, and team-oriented attitude
- EMR experience is an asset

What We Offer
- Supportive team environment
- Reliable daytime hours
- No evenings or weekends
- Opportunity to work in a collaborative family practice setting

Please submit your resume and cover letter. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Pay: $18.00-$24.00 per hour

Expected hours: 34.0 – 38.0 per week

Work Location: In person

📌 MOA/Reception (Medicine Hat)
🏢 Medicross Clinic
📍 Medicine Hat