As a Senior Operations Manager, you will shape operational strategies and enhance customer experience across multiple locations. Your leadership will ensure consistent excellence and profitability. In this role, you'll report to the COO while directly influencing site Operation Managers to conduct operations seamlessly. By focusing on workforce optimization and performance analysis, you will steer the operational goals toward growth and efficiency. Key Responsibilities:

- Act as the main contact between site teams and executives
- Guide Operation Managers in operational best practices
- Implement strategies to boost revenue and customer satisfaction
- Monitor key operational metrics and compliance
- Enhance workplace safety and staff conduct standards Requirements:
- Minimum of 5 years in an assistant managerial role or higher
- Strong analytical and communication skills
- Proven track record in enhancing profitability and team performance
- Expertise in scheduling and staffing optimization
- Ability to maintain collaborative relationships across teams Lead operational transformations with your strategic and analytical acumen as a Senior Operations Manager in this energetic role.

📌 Multi-Site Operations Leadership Role (Oakville)
🏢 Socket.dev
📍 Oakville