Trilogy is seeking a Senior Customer Success Manager to own the renewals pipeline for high‑value enterprise accounts, negotiating renewals and driving long‑term retention.
You’ll lead executive conversations, define renewals playbooks, and apply AI‑driven insights to maximize revenue while avoiding low‑value work. This is a contractor‑of‑record role via Crossover with a guaranteed comp plan.
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📌 Senior Enterprise CSM - AI-Driven Renewals (British Columbia)
🏢 Crossover
📍 British Columbia
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