Join Lacroix Medical Group as a Surgical Access and Administrative Services Manager. This role focuses on optimizing the surgical patient journey and enhancing administrative operations in Quebec City and Laval.

As the Administrative Services Leader, you will manage the workflow of pre-operative processes and administrative teams, ensuring a seamless experience for patients. Your collaboration with clinical staff and resource management will be crucial in improving access to surgical services and achieving performance goals. You'll also take responsibility for maintaining high operational standards.

Key Responsibilities:
• Supervise administrative staff and operations
• Enhance service delivery in the pre-operative phase




• Monitor patient requests and improve access rates
• Ensure compliance with administrative processes
• Develop performance metrics and action plans

Requirements:
• Bachelor’s degree in healthcare administration or equivalent experience
• At least 5 years in team management
• Familiarity with surgery-related administrative practices
• Proven track record in process optimization
• Proficient in French and English

Lead positive change in surgical operations at Lacroix Medical Group and boost patient satisfaction.
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📌 Administrative Services Leader - Surgery (Quebec City)
🏢 Lacroix médecine privée
📍 Quebec City