We value experienced, career-minded employees who focus on teamwork, professionalism and an unparalleled commitment to customer service.

We offer full-time employees a competitive benefits package that includes health, dental and vision insurance, along with life and AD&D; insurance, 401k plans, vacation time and more. Browse positions available at mSupply and throughout our HVAC, plumbing and appliance parts business units nationwide. Use the filters to narrow by department, business unit or location.

Position: Branch Manager About Marcone Appliance Parts Since 1932, Marcone has been trusted by repair professionals to quickly deliver original replacement parts for household appliances. They operate a comprehensive training institute offering quality business and technical training.

The Branch

Manager is responsible for leading all aspects of branch operations to ensure efficiency, profitability, and compliance with company policies. This role focuses on driving sales performance, delivering outstanding customer service, managing inventory and merchandising, and overseeing product receiving and delivery processes.

The Branch

Manager ensures a safe, organized, and well-maintained facility while fostering a culture of trust, service, and accountability.

Key responsibilities include staff supervision and development, schedule management, conflict resolution, inter-branch coordination, and maintaining effective visual merchandising to support overall business objectives. Delivers responsive, high-quality customer service across phone, email, and fax, ensuring timely resolution and follow-up. Build and maintain strong, solution-focused relationships with customers, vendors, and internal teams through effective collaboration.

Supports daily branch operations, including opening and closing, and assumes leadership in the Branch Manager’s absence.



Oversee accurate order entry, timely fulfillment, and high-quality customer service to ensure operational efficiency. Manages after-hours responsibilities and maintains clear, responsive communication with customers and team members.

Manages merchandising standards by overseeing promotional materials and maintaining up-to-date product literature and catalogs. Proficient in company systems for data entry, communication, and operational tasks. Performs additional duties as assigned, with flexibility to adapt to evolving business needs.

Knowledge and execution of a quality system (ISO preferred), LEAN, and Six Sigma principals. Demonstrated knowledge of MS Office suite applications (Word, Excel, PowerPoint, Outlook). Proficient in using office technology, including computers, photocopiers, scanners, phone systems, and virtual meeting platforms, as required for daily responsibilities.

This position may require up to 40–43 hours per week and involves regular physical activity, including: Operating forklifts and material handling equipment for up to 6 hours daily. Periods of sitting, standing, walking, and twisting throughout the shift. Comprehensive health advantages, 100% paid by the company - extended health coverage, dental, vision, and prescription drugs, effective your first day Life insurance, plus short- and long-term disability coverage Paid time off - vacation, holidays and personal days Employee Assistance Program (EAP); We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.

These toolsassistour recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact us [email protected] committed to providing accommodation for people with disabilities. CORPORATE

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