Scandinave Spa Blue Mountain is looking for Guest Service Agents who are enthusiastic about providing an exceptional guest experience.

Our team is a big reason guests return often and share memories of their spa experience with others.

What you will do:
Greet guests with a warm and friendly welcome
Foster a relaxing and tranquil setting for guests
Assist with guest reservations, modifications and cancellations on the phone and/or in person
Be responsible for check-ins and daily transactions
Engage guests;make a connection and anticipate guest's needs
Manage wait list and cancellations
Serve prepared food and beverages at our bistro

What we offer:
A friendly, positive and tranquil team setting that allows each team member the opportunity to excel and showcase their passion for customer service excellence
Complimentary employee and spouse access to the Thermal Journey
One complimentary Registered Massage treatment
Food and Beverage Discounts
Boutique Discounts




Employee rates for services

Pay Rate:

$19.38 / hour

Requirements:
Smart Serve Certification required (or willing to obtain)
Customer Service Experience
Excellent interpersonal and communication skills
A skilled and positive attitude
Someone who enjoys people and interacting with the public
Self motivated team player
Ability to manage time efficiently
Ability to perform basic computer skills
Ability to stand for extended periods of time and some lifting
Flexibility to be able to work days, evenings, weekends and holidays
Ability to work 24 hours per week all year round (except 2-week vacation period).

Accommodations in compliance with the AODA are available upon request for candidates taking part in all aspects of the recruitment process - please contact HR at or email to
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📌 Guest Service Agent Full Time And Part Time The Blue Mountains
🏢 Scandinave
📍 The Blue Mountains