Join the AWS team as an Enterprise Support Manager, focusing on customer engagement and technical leadership. Utilize your background to support executive-level clients and enhance service processes.

As an Enterprise Support Manager at AWS, you will oversee technical teams while ensuring top-tier customer service for senior executives. Your wide-ranging experience, including systems administration and software development, is vital for addressing customer challenges and improving support processes. AWS values diverse experiences, so even non-traditional backgrounds are encouraged to apply.

Key Responsibilities:
• Manage and guide technical support teams
• Drive improvements in service delivery processes




• Communicate effectively with executives and clients
• Foster relationships to understand customer needs
• Leverage AWS services to solve technical issues

Requirements:
• 4+ years of managing technical teams
• 5+ years of customer engagement experience
• Involvement with enterprise software sectors
• Knowledge in technical account or consulting
• Experience with AWS or comparable cloud technologies

Bring your technical expertise and customer focus to AWS for impactful cloud solutions.
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📌 AWS Enterprise Support Management Role (British Columbia)
🏢 Amazon
📍 British Columbia