Manage and maintain updated Master Service Agreements and Vendor Partnership Agreements across the partner base
Establish global alignment around partner tiers and discount schedules
Secure and maintain Approved Vendor status with channel partners
Engage with partner procurement teams to maintain active and accurate FacilityOS price books
Standardize new order booking procedures from chance through purchase order, contracting, and implementation
Develop partner-facing enablement content, including playbooks, training materials, and onboarding assets
Help shape content strategy for a future partner portal
Document partner history, deal patterns, and pricing norms into durable program assets
Partner with RevOps, Legal, Finance, and Product on CRM, reporting, commission mechanics, agreements, pricing, and portal requirements
Support CRM deal registration and account delineation rules
Support onboarding and ramping of new Channel Directors
Drive outcomes including current agreements, documented partner tiers and discounts, secured vendor status, active price books, streamlined booking procedures, and robust partner enablement content
Requirements 5+ years in channel/partner operations, partner management, or a related commercial operations role, ideally at a B2B SaaS company
Experience managing commercial or vendor agreements, including MSAs and partnership agreements
Familiarity with partner procurement processes, price book maintenance, and Approved Vendor requirements at large enterprise organizations
Direct experience building channel program infrastructure,



including pricing and tiering frameworks, order booking processes, and deal registration
Salesforce or comparable CRM experience, ideally including channel or partner-management modules
Solid cross-functional operating experience across RevOps, Legal, Finance, and Product
Experience with BPO, reseller/VAR, or IFM channel models is a strong plus
Comfort building from scratch in an ambiguous, quick-moving environment
Legally eligible to work for any employer in Canada
Background checks may include criminal record, credit, employment, and educational verification
Reference check
Core Competencies Demonstrates expertise in managing Master Service Agreements and Vendor Partnership Agreements while ensuring compliance with partner procurement processes. Proficient in developing partner enablement content and collaborating cross-functionally with RevOps, Legal, Finance, and Product teams.
Highest-signal resume keywords Channel Operations Management
Master Service Agreement Management
Salesforce CRM Experience
Partner Enablement Content Development
Cross-Functional Collaboration
ATS Optimization Keywords Hard Skills Channel Program Infrastructure Development
Pricing Frameworks
Order Booking Processes
Deal Registration
Vendor Status Maintenance
Soft Skills Adaptability in Ambiguous Environments
Strong Communication Skills
Industry Keywords B2B SaaS
Vendor Partnership Agreements
Approved Vendor Requirements
Price Book Maintenance
Reseller/VAR Channel Models
Tools & Technologies Salesforce
CRM Systems

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📌 Channel Operations and Enablement Manager (Ontario)
🏢 Jobtailor
📍 Ontario