Lead a team of Account Managers in structuring credit and managing operations
Provide guidance, leadership, coaching, and development to achieve business and skilled objectives
Manage a book of business in alignment with credit and operational risk policies
Drive unit growth through pipeline management and sales coaching
Deliver a superior customer experience and profitable business growth
Resolve customer operational and credit issues
Develop creative and competitive solutions for customers
Set and monitor service, control, and performance standards
Develop relationships with internal and external partners and centres of influence
Identify referral opportunities to internal bank partners
Contribute to business plans, growth strategies, goal setting, and unit coaching
Meet or exceed business targets and maximize relationship profitability
Coach team members in assessing credit requests and structuring credit
Ensure product referrals, regulatory compliance, training, and risk management
Build and retain an engaged, diverse, and high-performing team
Recruit, develop, and retain talent and foster colleague growth
Lead teams through change and support innovation
Develop strategic priorities and annual or long-term plans
Conduct quarterly check-ins and manage employees according to HR policies
Oversee credit management and sales for moderate to highly complex commercial accounts
Act as a strategic partner on portfolio management, unit profitability, and operational efficiencies
Develop and implement innovative sales and account-management approaches
Report generally to the Unit Leader




Requirements Undergraduate/Graduate degree and/or 10+ years of relevant experience
Experience in commercial banking, credit management, sales, and account management
Experience overseeing and coaching Commercial Account Managers
Knowledge of real estate development and construction financing
Ability to structure credit and assess credit requests
Knowledge of regulatory and compliance guidelines, policies, and procedures
Ability to manage operational and regulatory risk
Knowledge of market conditions, industry issues, customers, and broader economic factors
Ability to manage complex commercial accounts and portfolio profitability
Ability to develop sales strategies, negotiate terms, and manage business relationships
Ability to work within applicable Bank and Industry Codes of Conduct
Ability to lead, recruit, coach, and develop diverse teams
Core Competencies Demonstrates expertise in credit management, sales strategies, and operational risk management while leading and developing high-performing teams in a commercial banking environment.
Highest-signal resume keywords Credit Management
Sales Coaching
Regulatory Compliance
Team Leadership
Commercial Banking
ATS Optimization Keywords Hard Skills Credit Structuring
Portfolio Management
Sales Strategy Development
Operational Risk Management
Negotiation
Soft Skills Coaching
Relationship Building
Problem Solving
Change Management
Talent Development
Certifications & Qualifications Undergraduate Degree
Graduate Degree
Industry Keywords Commercial Banking
Credit Management
Real Estate Development
Construction Financing
Market Conditions

#J-18808-Ljbffr

📌 Manager, Commercial Services – National Real Estate Group (British Columbia)
🏢 Jobtailor
📍 British Columbia