Job Summary The Office Administrator plays an essential support role in Faith Church’s efforts to fulfill its vision: “Faith will be a community led by the Spirit where all are invited, all are loved, all are shaped, and all are sent to live like Jesus.” The Office Administrator engages the congregation and external audiences through compelling communications and social media. This person provides administrative support for the Lead Pastor, Council, staff, and Faith Church ministries.

The Office

Administrator maintains church records and manages office supplies, office functioning, and rentals. An integral part of the staff ministry team, this person participates fully in staff meetings and activities.

Essential Functions

- Communication with congregation and external community. Proactively and effectively communicate and promote events and general church information to relevant audiences using a variety of print and electronic formats, as appropriate, creating consistency of voice and by using Faith Church branding.
- Social media accounts and church website
- Calendar and weekly newsletters
- Outside and inside signage
- Administrative support for Faith Church ministries.
- Support Lead Pastor, Council, staff, and ministry leaders with administrative tasks as required.
- Maintain and report on membership and district lists.
- Record keeping. Maintain church database, membership records, and church archives. In consultation with Treasurer, correspond with denomination and Classis Hamilton to ensure accurate membership information.
- Rentals. Coordinate process of renting facilities to groups and individuals, as requested,



from fielding requests to keeping rental agreements updated. Meet with potential renters, confirm building availability, collect appropriate paperwork, facilitate renters’ access to building, and liaise with Custodian.
- General office management and administration. Answer church phone and manage general church phone messages, email, and correspondence. Maintain office supplies and equipment. Manage building access (keys, alarm codes, etc) for church members and renters.
- Perform staff-related tasks as required. Participate in staff meetings and training opportunities. Complete administrative responsibilities related to the role.

Qualifications

- Sincere faith in Jesus Christ and aligned with the mission and vision of Faith Church
- Team player – contributes as an active and integral part of the Faith Church staff team
- Personable – acts as a welcoming first contact to all who connect with Faith Church (in person, by phone, and online) and a friendly support to members of the congregation
- Adopts a growth mindset – looks for ways to make things better and brings ideas to the team for consideration; stays current on new ways of doing things; seeks new ways to engage with people; willingness to experiment
- Strong communicator – ability to write and edit clearly and concisely, with keen attention to detail,



branding, and communication policies; creatively tailors messages to audience
- Digitally adept – ability to efficiently use and/or learn various technologies and applications (e.g., we currently use Google Suite, Planning Centre Online, Facebook and Instagram, MailChimp, Canva, The Bridge App, Vimeo, and WordPress); confident in finding answers and providing support for common problems
- Self-starter with strong organizational and time management skills – ability to establish and maintain orderly ways of record keeping, digital content updates, filing, etc.; uses time in an efficient and effective way; self-motivated
- Discreet and skilled – keeps confidences regarding personal and financial matters and approaches work in a skilled manner
- Familiarity with Christian Reformed governance, classis structure, and denominational culture would be an asset
- Membership at Faith Church preferred but not required

Job Details

- Hours: Up to 15-20 hours per week (regular); recorded on timesheet; ; schedule has some flexibility and will be determined in conjunction with Lead Pastor; must include at least half time at Faith Church on weekday mornings
- Reporting: Lead Pastor, with accountability also to Council Administration Team
- Evaluation: Informal check-ins and annual performance evaluation (coordinated by Lead Pastor and/or Admin Team)
- Workspace: Workspace and equipment provided for the work that is required.
- Participates as active member of the staff team

Pay: $20.00-$25.00 per hour Expected hours: 15.0 – 20.0 per week

Work Location: In person

📌 Office Administrator (Burlington)
🏢 Faith Christian Reformed Church
📍 Burlington