Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. We have everything we need to inspire our customers.

As an Administrator you will work very closely with customers and the showroom teams. In this role you will be 50% customer facing and 50% completing administration functions. The Administrator will support customers with inquiries either over the phone or in person.

We require the successful candidate to be very process driven and comfortable with computer applications. Saturdays 9:30am-6pm, Sundays 10:30am-5pm (14 hours/week) As an Office Administrator, you will Provide exceptional service to all customers and be approachable as you are their first point of contact (Hence, the smile ).



Field any incoming calls and inquiries.

Assist in administrative duties to run store administration. Collaborate with our Sales and Customer Support Team to provide timely, proactive service and support. Take initiative to find creative approaches that make each customer’s experience feel personal.

Build relationships and a great rapport with customers.

Customer

Service – You are a people person who uses your skills to create outstanding rapport with customers Experience working in an administrative/customer service role Fast and accurate data entry skills with the ability to multi-task Experience managing customer conflict and escalation Proficiency in Microsoft Office Must be able to work weekends Bonus Points We inspire possibilities, make shopping ridiculously easy, and help create special moments at home.

📌 Office Administrator (Part-Time) - Surrey (0926)
🏢 TRAIL APPLIANCES
📍 Vancouver