BC’s Office of the Human Rights Commissioner (BCOHRC) exists to address the root causes of inequality, discrimination and injustice in B.C. by shifting laws, policies, practices and cultures. We do this work through education, research, advocacy, inquiry and monitoring.

Reporting to the Manager, Operations, the Office Services Administrator provides central support to all BCOHRC management and staff and coordinates office administration functions including: travel booking, expense authorizations and processing, supporting BCOHRC special programs, providing front reception services, finance administration, contract management, records management and facilities and asset management for BCOHRC.

Accountabilities

Provides on-sitereception services for the Office and responds to generalenquiriesthat arrivein person and by physical mail in a manner that upholds BCOHRC guiding principles.

Provides central office administrative services including maintaining the shared calendar, maintaining office supplies, coordinating office access, coordinating courier services, facilities planning and maintenance and maintaining office equipment.

Supports BCOHRC special program administration, including maintaining records of all special programs submissions, communication monitoring and supporting outreach activities (e.g., reminders of reporting and expiration dates).

Working in collaboration with respective program managers, supports the development and implementation of administrative projects and the maintenance of the administrative framework for the Office.

Provides advice, training and guidance to staff on financial, operational and administrative policies, procedures and support resources for consistent application. Develops financial management reports and spreadsheets to track and monitoring contracts, office supply and travel budgets, commitments and expenditures; ensures accuracy and completeness of information and identifies and resolves variance issues.

Contributes to budget development by recommending administrative budget needs and expenditures based on previous years’ expenditures for travel, office supplies and office equipment.

Coordinates financial activities (budget, contract administration, accounts payable, purchasing, subscriptions) for BCOHRC, ensuring compliance with financial administration and purchasing policies and procedures and sets up and maintains BCOHRC financial tracking systems and files. Processes accounts payable/receivable documents and petty cash transactions, ensuring compliance with government and BCOHRC financial policy and procedures.

Coordinates contract and grant administration ensuring compliance with applicable policy and procedures.

Supports the planning and coordination of large internal meetings and events, such as the BCOHRC all staff meeting and all staff learning activities.

Responsibilities include but are not limited to venue booking, catering, establishing contracts for meeting space and services, and event management logistics, etc.Oversees the management of all records and documentation in BCOHRC’s physical office, including sets up and maintains ARCS/ORCS records management system including the storage, retrieval and destruction of records in the physical office.

Provides support to BCOHRC overall records management. Determines the need for, recommends purchase of, and coordinates the acquisition, transfer and disposal of non-IT assets including office supplies and equipment.

Undertakes facilities planning and coordination of logistics; provides recommendations on space requirements, maintenance and services. Recommends priorities and analyzes costs, benefits and risks for BCOHRC facilities staff and the property manager.

Functions as the office contact to arrange office access, new employee orientations and performs occupational health and safety activities.

Notifies appropriate staff of emergency situations that may impact the Office or its operations and acts as fire warden and first aid attendant for the Office (training to be provided by BCOHRC).

Prepares and/or oversees the preparation of documents such as reports, spreadsheets, and briefing notes by using desktop tools such as Word, Excel, PowerPoint, Outlook; and drafts replies to routine correspondence.

Provides financial administrative support for program areas including purchasing, monitoring expenditures, and ensuring required approvals are maintained.

Supports contract management, develops contracts and processes payment for services received.

Serves as a subject matter expert on hybrid meeting and communication technology requirements in BCOHRC boardrooms and provides support to staff and guests.

Provides temporary back up administrative coverage, as needed,for other BCOHRC administrative staff,including the Financial Administrator, and the Executive Services Coordinator; performs duties related to correspondence management, scheduling meetings and managing calendars, travel and administrative needs of the Commissioner and/or Deputy Commissioner.





Qualifications

Education and Experience

Secondary School graduation (Dogwood, GED) or equivalent combination of education A minimum of two years’ experience in directly related administrative work and procedures

Training in or professional or experience in any of the following:

Office administration

Finance

Human resources

Experience/training in keyboarding and other standards computer applications, specifically MS Office Suite (Word, Excel, Outlook, Teams)

Related experience may include

Experience providing administrative and financial support services for a group of staff

Experience providing customer service in a fast paced, high volume work environment

Experience tracking andmaintainingrecords anddata

Experience assessing and responding to verbal and written service requests

Working with Microsoft Office suite, as well as other platforms including Zoom and Microsoft Teams

Experience working in a confidential capacity with integrity and discretion

Willingness statement: some travel and onsite office presence may be required

Preference may be given to applicants with the following:

To complement the diversity of the BCOHRC team, preference may be given to applicants who are Indigenous,Blackor racialized, people with diverse gender identities or expressions,and/orpeople with disabilities.

Applicants with more than 3 years of related experience in accounting, finance, administration or human resources.

Applicants with a formal post‑secondary education in accounting, finance, human resources, and/or office administration.

Experience using financial information management systems and/or human resource information systems

Lived experience with human rights, which could be through your own identity and/orpersonal experiencesrelated to human rights.

Experience working in an environment that supports or promotes human rights,equality,and justice.

Experience working in the BC Public Service.

Security screening

Successful completion of security screening requirements of the BC Public Service, which may include a criminal records check, and/or Criminal Records Review Act (CRRA) check, and/or enhanced security screening checks as required by the ministry.

Location

This position is based in Vancouver, BC and is not eligible for relocation assistance.

This is a hybrid position that is required to work in the BCOHRC Vancouver office at least three days per week. Occasionally, this role may be required to work in the office more frequently if/when operationally required, for example, in the case of relief for prolonged absences.

Knowledge, Skills, and Abilities

Commitment to and passion for human rights

Ability to deal with all members of the public in a fair and equitable manner

Ability to follow standard operating procedures ad practices to support best possible outcome

Ability to independently identify and resolve issues

Ability to multitask and maintain focus in a rapid-paced high volume environment

Ability to organize workload, set priorities and meet deadlines

Commitment to and passion for excellent client service

Demonstrated ability to communicateeffectively, both orally and in writing, with all levels of staff and management

Keen eye for detail and methodical approach to ensure thoroughness

Demonstrated ability to conduct business of a confidential nature, using tact,diplomacyand good judgement

Demonstrated ability to establish and maintain effective working relationships with a variety of individuals, at all levels of authority

Demonstrated ability to research, reference, interpret and apply BCOHRC and BC Public Service Agency policy, Terms and Conditions of Employment, and employment legislation and to recommendan appropriate courseof action

Proficiencyin MS Word, Excel,Outlookand PowerPointas well as databases,emailand calendar functions

Indigenous relations competencies

Cultural Agility is the ability to work respectfully, knowledgeably and effectively with Indigenous people. It is noticing and readily adapting to cultural uniqueness in order to create a sense of safety for all. It is openness to unfamiliar experiences, transforming feelings of nervousness or anxiety into curiosity and appreciation. It is examining one's own culture and worldview and the culture of the BC Public Service, and to notice their commonalities and distinctions with Indigenous cultures and worldviews. It is recognition of the ways that personal and professional values may conflict or align with that of Indigenous people.



It is the capacity to relate to or allow for differing cultural perspectives and being willing to experience a personal shift in perspective.

Empathy is the ability to recognize,understandand directly experience theemotionofanother. It involves listening with heart, accepting their message, and staying focused on their experience rather than reacting. It means understanding that thebehaviourmay be connected to something outside of the immediate situation.

Indigenous-Centred Service Approach is a desire to serve Indigenous peoples, focusing one's efforts on understanding their interestsin order toincrease the quality of the service and produce better outcomes.

Listening, Understanding and Responding involves the desire and ability to understand and respond effectively to other people from diverse backgrounds.

Flexibility is the ability and willingness to adapt to and work effectively within a variety of diverse situations, and with diverse individuals or groups.

Initiative involvesidentifyinga problem, obstacle or opportunity and takingappropriate actionto address current or future problems or opportunities. As such, initiative can be seen in the context of proactively doing things and not simply thinking about future actions.

Service orientation implies a desire to identify and serve customers/clients, who may include the public, coworkers, other branches/divisions, other ministries/agencies, other government organizations and non-government organizations. It means focusing one’s efforts on discovering and meeting the needs of the customer/client.

Results orientation is a concern for surpassing a standard of excellence. The standard may be one’s own past performance (striving for improvement), an objective measure (achievement orientation), challenging goals that one has set, or even improving or surpassing what has already been done (continuous improvement). Thus, a unique accomplishment also indicates a results orientation.

Teamwork and cooperation is the ability to work cooperatively within diverse teams, work groups and across the organization to achieve group and organizational goals. It includes the desire and ability to understand and respond effectively to other people from diverse backgrounds with diverse views.

Problemsolvingandjudgement istheabilitytoanalyzeproblemssystematically, organize information,identifykey factors,identifyunderlyingcausesand generatesolutions.

Concern for order reflects an underlying drive to reduce uncertainty in the surrounding environment. It is expressed as monitoring and checking work or information, insisting on clarity of roles and functions, etc.

Planning, organizing and coordinating involves proactively planning, establishing priorities and allocating resources. It's expressed by developing and implementing increasingly complex plans. It also involves monitoring and adjusting work to accomplish goals and deliver to the organization’s mandate.

For more information on competencies, see:

This position is based in Vancouver, BC and is not eligible for relocation assistance.

This is a hybrid position that is required to work in the BCOHRC Vancouver office at least three days per week. Occasionally, this role may be required to work in the office more frequently if/when operationally required, for example, in the case of relief for prolonged absences.

Applicants must be eligible to work in Canada (i.e., Canadian citizen, permanent resident of Canada or authorized in writing to work in Canada such as via a work permit). Employment is contingent upon continued eligibility to work in Canada (“continued eligibility” here means that eligibility to work in Canada must be maintained to be eligible for continued employment).

The successful applicant requires a criminal record check. Existence of a criminal record will not result in immediate disqualification.

This position is excluded from union membership.

An eligibility list may be established to fill future temporary and permanent vacancies.

For complete details about this opportunity, including accountabilities and a complete list of required and preferred qualifications, please refer to the job profile.

Informational webinar

We will be hosting an informational webinar for those who are curious about this position and interested in learning more about the BCOHRC.

When: Monday, September 14, 2026, 2:00 p.m. - 3:00 p.m. Pacific time

Questions: Due to a high volume of interest and limited time, we may not be able to answer all questions during the webinar. To assist us in providing the most helpful information during this time, we ask that as much as possible you submit these questions in advance via the registration form. We will also provide an FAQ document on this posting, which will be available a few days after the session has concluded.

Recording: Should you be unable to attend or want to review after the session, the webinar will be recorded and linked in this posting following the webinar.

Please do not hesitate to reach out to [email protected] if you require any accommodations or have questions about the process.

📌 Office Services Administrator (Vancouver)
🏢 PovNet
📍 Vancouver