Elevate the customer experience as a Senior Technical Product Owner with John Hancock. Focus on leading the development of user-friendly storefronts in this hybrid position.
In this pivotal role, your technical expertise will direct the development of customer-centric digital products, while maintaining a strong focus on agile practices. You'll gather and prioritize business requirements to translate them into explicit and actionable development tasks. Your leadership will drive the product’s success and innovation, making a lasting impact on users' daily interactions.
Key Responsibilities:
• Oversee the Customer and Producer Storefronts team for effective communication • Collaborate with teams to align product goals with business needs • Analyze product KPIs and provide performance reports • Integrate customer feedback to enhance communication strategies • Manage user stories and sprint goals in the product backlog
Requirements: • Bachelor’s degree in relevant tech fields • Minimum of 5 years in product ownership or equivalent • Familiarity with Jira and Agile methodologies • Experience with Azure and cloud services • Solid understanding of DevOps and version control systems
Join John Hancock in optimizing customer interactions through innovative technical solutions. #J-18808-Ljbffr