Become an essential part of the Sweat and Tonic experience as the Spa Shift Manager. Oversee spa operations ensuring guest satisfaction and seamless service delivery in Toronto. As the on-site leader, you will manage the spa staff and coordinate amenities while addressing guest concerns in real time.

The ideal candidate is a proactive problem solver with a commitment to upholding the highest service standards. You will play a vital role in enhancing guest experiences while ensuring effective spa operations across the facility. Key Responsibilities:

- Ensure smooth coordination of spa staff and services
- Oversee facility opening and closing procedures
- Monitor treatment flow and operational readiness
- Handle guest escalations and service recovery efforts
- Provide detailed reports on shift operations and facility issues Requirements:
- Minimum 2 years in a supervisory role within wellness
- Proven experience managing high-volume service environments
- Robust communication and leadership capabilities
- Experience with booking platforms and billing processes
- Detail-oriented with a focus on guest satisfaction Help Sweat and Tonic continue to innovate in wellness and spa experiences in Toronto.

📌 Operational Lead for Spa at S&T (Toronto)
🏢 Sweat and Tonic
📍 Toronto