Provide Customers with a convenient and enjoyable shopping experience Create an inviting shopping environment by meeting Customer project needs quickly and fully Work with the Store Manager to develop strategies and objectives to drive sales and profitability Provide leadership to Associates to execute store strategies and objectives Analyze trends, solve problems, and develop Associates to maximize store success Ensure Customers are acknowledged, project needs are met, complaints are resolved, service is quick and efficient, and the store is properly stocked Schedule sufficiently to meet customer demand Train Associates to provide quality customer service Schedule and communicate store events Ensure Special Order/Install Customers are satisfied Recruit and place Sales Associates and specialty-area staff Set departmental sales goals and monitor them Recruit, interview, and recommend applicants for hiring Recommend terminations, promotions, demotions, pay rates, and performance-based increases to the Store Manager Drive sales-floor productivity Communicate store and Home Depot objectives to Associates Coach, train, develop, and provide performance-based feedback to Associates Communicate career paths and minimize turnover Lead the Chalk Talk process to communicate sales, events, and promotions Assess training needs and implement improvement plans Communicate Home Depot programs and services to customers and Associates Train Associates on sales and inventory reports and KPIs Analyze reports, identify trends, define problems,



and develop responses Develop Customer Service standards Lead Associates and collaborate with peers and the Store Manager to solve problems and plan for events and seasonal changes Complete daily inspections and follow up on safety audits, accidents, and investigations Execute safety awareness programs Verify deposits, markdowns, deliveries, time slips, refunds, and related items Follow procedures to open and close the store Respond appropriately to emergency situations Perform other related duties assigned by the Store Manager Requirements Must fulfill minimum time-in-position (1 year) and performance management code requirements (V2 - Valued Associate, Well Positioned) Minimum 2 years of management experience Excellent customer service skills Good communication skills Computer experience is a must Strong analytical and problem solving skills Strong problem solving skills Team player Solid work ethic, sense of responsibility and attention to detail and confidentiality Core Competencies Demonstrates strong leadership and management capabilities, with a focus on driving sales, enhancing customer service, and developing team performance. Proficient in analyzing trends and implementing strategies to maximize store success and customer satisfaction. Highest-signal resume keywords Customer Service Skills Management Experience Analytical Skills Communication Skills Team Leadership Hard Skills Sales Strategy Development Inventory Management Performance Management Sales Reporting Problem Solving Soft Skills Team Player Strong Work Ethic Attention to Detail Sense of Responsibility Confidentiality Industry Keywords Customer Experience Sales Goals Store Operations Training and Development Safety Awareness Tools & Technologies ~ Computer Proficiency

📌 Operations Assistant - Store Manager (Fort McMurray)
🏢 Jobtailor
📍 Fort McMurray